| N/A | Strongly disagree | Disagree | Neutral | Agree | Strongly agree |
| Staff were accessible by phone, email, voicemail, office hours, scheduled conferences, and office drop-ins | | | | | | |
| Staff were responsive to my needs and requests | | | | | | |
| Staff provided consistent and effective support | | | | | | |
| Staff were professional, knowlegeable, courteous and helpful | | | | | | |
| Staff facilitated problem resolution | | | | | | |
| Staff processed reimbursement requests in a timely fashion | | | | | | |
| Program expectations were clear | | | | | | |
| Program requirements were clear | | | | | | |
| Program policies and procedure were clear | | | | | | |
| Program activities were well organized | | | | | | |
| Program notices, invitations and correspondence were timely | | | | | | |
| Program provided guidance for your role as a mentor | | | | | | |
| Program selected students who were able to conduct scholarly research | | | | | | |
| The program was transparent and open to suggestions | | | | | | |